An interactive digital learning designed for a financial organisation to strengthen customer service skills specifically for social media platforms. Centered around real-life scenarios, practical tips, and visually engaging content, the training helps teams consistently deliver exceptional customer experiences across digital channels.

To support engagement and drive interest, a high-impact teaser video was produced as the central promotional asset. Designed to capture attention from the very first seconds, the video introduces the course’s core themes and encourages learners to dive in with curiosity and motivation.